A free travel CRM for your own customers
A travel CRM is the tool an agency uses to keep its customers, enquiries, quotes and follow-ups in one place. Idea Holiday gives verified travel agents in India a free CRM for their own customers, with supplier rates they can add to any quote and trip requests matched to the destinations they sell.
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What you get
Your customers in one place
Add walk-in and WhatsApp customers in a few taps, with dates and budget, instead of running the business from chats and notebooks.
Day-wise itineraries and quotes
Build a day-wise plan, price it your way and share a private quote link with your name and contacts.
Supplier rates inside every quote
Pick supplier products straight into the day plan. You see your cost and margin; your customer sees names and details, never your cost.
Ready follow-up emails
Follow-up emails are ready to send, so no enquiry goes cold.
Trip requests matched to you
Travellers' trip requests are matched to your destinations, trip types and budget band. You choose how many active requests you take at a time.
Your customers stay yours
No commission on customers you bring yourself, and their details are masked from our staff by default.
How to start
- Register freeUse your business name, mobile and email. It takes about 5 minutes.
- Add business detailsAdd your GST, PAN and bank details, and the destinations you sell.
- Upload KYC documentsWe verify in 1 to 2 working days.
- Start workingOnce approved, your CRM opens and matching trip requests start arriving.
What it costs
The Free plan covers your own-customer CRM for up to 10 new customers a month, with quotes, private share links and follow-up emails. There is no joining fee. A platform commission (default 5% of the taxable value, plus 18% GST) applies only to bookings you win from Idea Holiday trip requests. No minimum number of requests is promised: it depends on your destinations, ratings and reply speed.
Related tools
Want customers to book flights and hotels online in your name? See the white-label travel website. Building multi-city quotes for agents? See the iBuilder itinerary builder.
Questions people ask
Is the travel CRM really free?
Yes. The Free plan includes your own-customer CRM: up to 10 new customers a month, with quotes, private share links and follow-up emails. If higher limits become paid plans, partners are told well before anything is charged.
Is there a joining fee?
No. Registration is free. You pay a platform commission only on bookings you win from Idea Holiday trip requests. Your own customers carry no commission.
What documents do I need?
A business registered in India with a GSTIN, a business PAN card, a cancelled cheque or bank letter in the business's name, business registration or address proof, ID of the authorised person, and a working mobile and email.
Who owns the customer data?
Customers you add to your CRM are yours. Idea Holiday takes no commission on them, and their details are masked from its staff by default.